iPhone not supported under 64-bit Windows XP or Vista — oops

June 30th, 2007 | Category: Pdas / Tablet Pcs

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Struggling with your new iPhone on a 64-bit Windows Vista or XP system? Take solice, you’re not alone. The error report, “The software needed for iPhone is not installed. Run the iTunes installer to remove iTunes, next install iTunes again.” is Apple’s magical way of telling you that iTunes is not supported on 64-bit flavors of Microsoft’s operating systems. Yeah, we agree, they should have listed it on the iPhone specs page under Windows System Requirements. Unfortunately for those of you new to Apple software, it’s buried in support editorial 301301 which states, “iTunes is currently not supported in Windows XP Professional x64 Edition or any 64-bit edition of Windows Vista.” Now you know.

[Thanks, Rishard and Andy G.]

Read — iLounge 64-bit thread
Read — Apple support forum thread
Read — Apple write-up 301301

 

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